Fast Air-Conditioning Incentive Payments
ESC and PRC Incentives are available for Air-Conditioning Installations.
If you install small-scale solutions, you may be eligible for financial incentives when replacing air-conditioning systems.
We help you access the incentives and reduce your offer price to your AC solutions to your customers
~20% more
on AC installs
From 12 September, eligible air conditioning systems will receive around a 20% boost in ESCs and PRCs under the NSW Scheme.
We will automatically apply the increase to all eligible claims for installs completed on or after this date.
Start earning for your AC Installs. Sign-up Today
How does Energy Savings Certificates (ESCs) creation with NCBA work?
NCBA does not conduct any installations. We work with installers and solution providers making sure all the required documentation and evidence is compliant, so the certificates can be claimed, and the incentives accessed. Our clients (installers and solution providers) engage with end consumers and offer upfront discounts on the cost of the installation in return for claiming the ESCs through us.
We pride ourselves on being able to offer very attractive commercial payments to our customers. Our Key Performance Indicator (KPI) for compliance of AC upgrades is 10 working days after all evidence has been received and confirmed as correct. After the evidence is reviewed and confirmed we then upload to IPART, and you can expect to receive payment within a couple of days of that upload occurring. We are able to offer this due to our processes of compliance being robust and tested regularly by the IPART independent auditors.
For our installers, we make ESC certificate creation easy and tailored to your needs with:
On-line training for management and back of office staff focusing on the scheme and the NSW Government incentives available and an abridged on-line training for your installers focussing on the app and the collection of evidence
An app that guides installers through collection of the required evidence and signatures in the field;
A team of experts available to assist you through the compliance requirements;
A quick and streamlined process for incentive payment
Accessing ESCs
Air Conditioning unit replacements or installations are eligible for incentives through the NSW Government’s Energy Savings Scheme (ESS), aimed at incentivising energy savings practices in households and small businesses
Financial returns are based on the energy savings achieved, generated in the form of Energy Savings Certificates (ESCs), which are sold in the energy market to generate the financial incentive.
By installing an eligible heating and/or cooling unit and submitting a claim to National Carbon Bank, you will be eligible to receive a certificate payment for installations in New South Wales.
Your Returns and the number of ESCs you can claim depend on these factors:
Installation Postcode
Installed Product (Brand & Model)
Installation Type: Is it a replacement/upgrade or a new system?
Accessing PRCs
In addition to the upfront discounts available through the Energy Savings Scheme (ESS) for upgrading air conditioning systems in New South Wales (NSW), you may also be eligible to generate Peak Reduction Certificates (PRCs) under the Peak Demand Reduction Scheme (PDRS).
This scheme is designed to reduce electricity demand during peak periods, typically between 2:30 PM and 8:30 PM from November 1 to March 31.
Why us?
Fast Payments. Zero Delays
We’re here to keep your cashflow ticking over. We pay you fast and on time, so you can grab the gear you need and keep smashing out installs without missing a beat.
We spot opportunities and protect you
We know compliance inside out to keep you protected. We spot Scheme changes to get you ready for opportunities or challenges to come your way.
Simple process and easy to deal with
Our training materials prepare you for success, so you can easily get through your first jobs. Stuck? No problem. Gives a call and we’ll help you sort it out.
Join 230+ installers
closing more jobs with AC incentives
Getting paid Faster
Below, you’ll find the most common reasons AC jobs get delayed (and how to avoid them):
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These aren’t mandatory to push the job through to us for first assessment, but sending them as soon as you can helps us pay claims faster.
Make sure your invoice lists the installation date and model numbers.
If you’re on-site with access to an invoice, snap a photo of it and upload it with your Dataforce photos.
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missing NMIs can cost you $200+ in lost PRC payments!
Always collect an electricity bill first (best evidence).
If that’s not possible, take a geotagged photo of the switchboard meter.
Bonus tip: train your installers to collect both, just in case!
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Every job must have a licensed electrician and Air Conditioner installer to complete a new or replacement AC installation.
In the app, answer this question accurately:
“Does the installer of this job hold an Electrician’s Licence?” – The installer is the person at the site with an Air Conditioning Licence. They should carry both an ARCTICK licence and a NSW Government licence from Fair Trading.If the AC installer doesn’t hold an electricians licence, please upload the CCEW or confirm the licensed electrician’s details in Dataforce.
Missing this step triggers manual checks and slows everything down.
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Take a clear photo of the completed outdoor unit installed — no cables dangling or tools in frame!
Auditors love a tidy install shot that shows the work fully complete.
Across all activities:
Installer Training
All representatives (plumbers, electricians, air conditioner installers and site assessors) must complete NCBA training before attending site.
Contact us to register new installers early — we’ll issue their unique login IDs or system access.
Claims where training wasn’t done in advance risk being ineligible.
NCBA and Auditors need to complete Phone Audits with your customer
For audit purposes, we are may be required to contact your clients to validate information.
Ensure your client knows we may be in contact to ask simple questions about the installation.
Meet the Team
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Madalen Todd
OPERATIONS MANAGER
Madalen Joined NCBA in 2021 as a compliance officer and site inspector. She now manages the day to day operations of the CSO team across a range of activities. Madalen ensures compliance requirements for the energy efficiency schemes are met by the team and customers receive the best service and outcomes on their projects.
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Amit Pujara
BUSINESS DEVELOPMENT MANAGER NSW
Amit completed a Masters in Business Administration from the University of Western Sydney in 2001 before embarking on a career that has equipped him with extensive experience in the energy efficiency industry. He works closely with wholesalers, electrical contractors and property developers within commericial, industrial LED and solar space within the renewable sector; and has successfully completed various large and industrial-scale projects.
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Carolina Caldas
OPERATIONS TEAM COORDINATOR | ENV. CONSULTANT
Carolina joined in 2023 as a CSO and Site Inspector before moving into her role as an Environmental Consultant. With a degree in Environmental Engineering, she has been closely connected with the environmental and energy efficiency field.
She ensures clients’ projects meet compliance standards, achieve optimal outcomes, and maintain program integrity. Carolina stays up to date with legislation and industry requirements, working with regulatory bodies and internal teams to ensure clients feel confident and well supported throughout their projects.
