National Carbon Bank of Australia


Privacy Policy

National Carbon Bank of Australia (NCBA) provides an online mobile workforce software solution that stores customer, employee, operational and financial information about your company as provided or entered by you.

Commitment

At NCBA we know that privacy is important to you and your customers. This privacy policy (the Privacy Policy) reflects our respect for your privacy rights and NCBA is committed to ensuring the privacy of all your information.

Application

This Privacy Policy applies to all personal information submitted by customers of NCBA on the NCBA Rover mobile application.

Personal information

In order to use the NCBA Rover application, all customers will need to submit certain personal information such as their email address, name, address, telephone number, industry and certain company information. Customers may be asked to submit further information from time to time as they continue to use the software.

Use of information and data

The personal information that customers provide will only be used in connection with the services offered by NCBA, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.

NCBA Rover reserves the right to use data in relation to customer’s use of the services for marketing or business intelligence purposes. NCBA staff can access usage information and transaction volumes in order to better understand how customers are using the NCBA Rover application so we can improve the system design, and where appropriate, provide suggestions on ways to improve their own use of the NCBA Rover application.

Consent

By accessing the NCBA Rover application, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Disclosure of information

NCBA will not disclose any customer’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 4 above) and unless expressly permitted to do so by the particular customer.

Access to and updates of information

Customers may request at any time to see the personal information that NCBA holds on its behalf or to correct or update any personal information. Please email NCBA at admin@ncba.net.au.

Communication

NCBA sends billing information, product information, newsletters and notifications to you via e-mail and in some cases inside the NCBA Rover messaging service. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.

Storage of information

NCBA will securely store customer’s personal information either in Australia or any other country that NCBA may select from time to time to provide its services.

Retention

NCBA may hold a customer’s personal information both before and after the cancellation of each customer’s account, but only for as long as NCBA Rover is lawfully entitled to do so.

Changes to Privacy Policy

NCBA may amend or update this Privacy Policy from time to time, with or without notice to customers of NCBA. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the NCBA Rover mobile application.

Terms of use

Use of the NCBA Rover software is subject to NCBA Terms of Use and this Privacy Policy should be read in conjunction with this.