National Carbon Bank of Australia (NCBA) provides an online mobile workforce software solution that stores customer, employee, operational and financial information about your company as provided or entered by you.
In order to use the NCBA Rover application, all customers will need to submit certain personal information such as their email address, name, address, telephone number, industry and certain company information. Customers may be asked to submit further information from time to time as they continue to use the software.
Use of information and data
The personal information that customers provide will only be used in connection with the services offered by NCBA, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.
NCBA Rover reserves the right to use data in relation to customer’s use of the services for marketing or business intelligence purposes. NCBA staff can access usage information and transaction volumes in order to better understand how customers are using the NCBA Rover application so we can improve the system design, and where appropriate, provide suggestions on ways to improve their own use of the NCBA Rover application.
Disclosure of information
NCBA will not disclose any customer’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 4 above) and unless expressly permitted to do so by the particular customer.
Access to and updates of information
Customers may request at any time to see the personal information that NCBA holds on its behalf or to correct or update any personal information. Please email NCBA at firstname.lastname@example.org.
NCBA sends billing information, product information, newsletters and notifications to you via e-mail and in some cases inside the NCBA Rover messaging service. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.
Storage of information
NCBA will securely store customer’s personal information either in Australia or any other country that NCBA may select from time to time to provide its services.
NCBA may hold a customer’s personal information both before and after the cancellation of each customer’s account, but only for as long as NCBA Rover is lawfully entitled to do so.